Privacy Policy

Effective Date: September 9, 2026

At Abhi Tours & Travels, we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and booking facilities. This Privacy Policy explains how we collect, use, store, and protect your information. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. About Abhi Tours & Travels

Abhi Tours & Travels is a tours and travels company based in Nagpur, Maharashtra, providing cab rental, taxi, airport transfer, local and outstation travel, tour packages, flight booking, hotel booking, bus ticket booking, and train ticket booking services.

Address: Dr. Babasaheb Ambedkar International Airport, Sonegaon, Nagpur, Maharashtra – 440005
Email: abhitoursandtravels@gmail.com
Phone: +91-9309038338

2. Information We Collect

When you contact us, make a booking, request a quotation, or use our services, we may collect information such as:

Full name
Mobile/telephone number
Email address
Pickup and drop-off locations
Travel dates and times
Passenger or booking details
Vehicle requirements
Tour or travel preferences
Billing and payment-related information
Information provided through contact or booking forms
Any other information you voluntarily provide to us

We may also automatically collect limited technical information such as browser type, device information, IP address, website pages visited, and general usage information.

3. How We Use Your Information

We may use the information collected to:

Process and manage cab and vehicle bookings
Arrange local, airport, and outstation transportation
Provide tour and travel services
Process flight, hotel, bus, and train booking requests
Contact you regarding your booking or enquiry
Provide quotations and service-related information
Confirm, modify, or cancel bookings
Process payments where applicable
Provide customer support
Improve our website and services
Send service updates, offers, or promotional communications where permitted
Prevent fraudulent, unauthorized, or unlawful activities
Comply with applicable legal and regulatory requirements

4. Sharing of Information

We do not sell or rent your personal information to third parties.

However, we may share necessary information with trusted service providers or business partners when required to provide the requested service. For example, information may be shared with:

Drivers or vehicle operators
Hotels
Airlines
Bus operators
Railway or ticketing service providers
Payment service providers
Technology and website service providers
Government or regulatory authorities where legally required

We only aim to share information that is reasonably necessary for the relevant service or legal requirement.

5. Payment Information

If online payment facilities are available on our website, payments may be processed through third-party payment gateways. Abhi Tours & Travels may not directly store complete debit card, credit card, banking, UPI, or other sensitive payment credentials on its servers. Such information may be processed by the relevant payment service provider according to its own privacy and security policies.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

Remember user preferences
Understand website usage
Improve website performance
Analyze traffic
Provide relevant content or services

You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website features.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, maps, payment gateways, booking platforms, or other external services.

Once you access a third-party website, its own privacy policy and terms may apply. Abhi Tours & Travels is not responsible for the privacy practices, security, content, or policies of third-party websites.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain booking and business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests. When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Children's Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the matter.

11. Your Privacy Choices

Depending on applicable law, you may contact us regarding your personal information to:

Request information about the data we hold about you
Request correction of inaccurate information
Request deletion where legally applicable
Withdraw consent for certain communications
Raise concerns regarding the use of your personal information

Some information may need to be retained where required by law or necessary for legitimate business purposes.

12. Marketing Communications

If you provide your contact information, we may contact you regarding services, booking updates, special offers, travel packages, or promotional information. You may request that we stop sending promotional communications at any time by contacting us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable lawsThe updated policy will be published on this page with a revised effective date. We encourage visitors to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Abhi Tours & Travels
Dr. Babasaheb Ambedkar International Airport, Sonegaon, Nagpur, Maharashtra – 440005
Email: abhitoursandtravels@gmail.com
Phone: +91-9309038338